If gambling no longer feels fun, healthy, or safe, it’s okay to take a step back.
At Weezybet, we provide a clear and confidential self-exclusion process for players who wish to permanently block access to their account.
What Is Self-Exclusion?
Self-exclusion means permanently deactivating your account due to concerns about gambling behaviour.
Once self-exclusion is applied:
You will not be able to deposit, play, or access casino features.
Your account will be fully deactivated.
The exclusion cannot be lifted for at least 6 months.
This is a serious step taken to protect your wellbeing and is always handled with care and confidentiality.
How to Request Self-Exclusion
If you have funds in your account:
Go to Profile > Player Care > Casino Cooldown.
Set a 6-month cooldown.
Request a withdrawal of your remaining balance.
Send an email to: support@weezybet.com
Use the subject line: “Self-Exclusion Request.”
Our team will confirm your request and deactivate your account once your withdrawal has been processed and the cooldown is active.
Important Notes
Once self-excluded, you cannot reopen your account during the exclusion period.
After 6 months, you may contact us to request a review – but reactivation is not guaranteed.
For urgent support, please see:
👉 External Help & Support for Problem Gambling
If you need help with self-exclusion or any responsible gaming tools, contact our Support Team – we are always happy to help!
Comments
0 comments
Article is closed for comments.